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Protect your cargo and your business
As a courier, your cargo’s security is non-negotiable. It’s not just a bundle of packages; it’s the lifeline of your business. And whether you’re navigating bustling city streets or braving the elements on long-haul routes, the road has a lot of potential pitfalls, like damaged cargo, accidents, mishandling, and lost goods.
Carrier Liability Insurance gives you the peace of mind you need. It’s your shield against unexpected setbacks and cargo risks and ensures your cargo remains secure, your business thrives, and your reputation as a dependable courier endures.
What can Carriers Liability Insurance cover?
Depending on your unique situation, Cargo Carriers Liability Insurance cover can be extended to include delay, loss of market, or consequential loss caused solely by loss or damage to the insured goods or livestock.
Cover for Cargo Carriers Liability is typically offered in three key sections:
Carriers Legal Liability as Principal Carriers
Carriers Legal Liability as a Subcontractor
Carriers Compensation (All Risks) Cover
What’s at risk?
If you own a business that transports customer goods around the country, it’s important to have an insurance package that covers both your vehicle and cargo for damage.
Here are some risks you need to be aware of:
Cargo damage
Carrier’s Liability Insurance protects against damage to the cargo you transport. Whether it’s due to accidents during transit, rough handling, or unexpected mishaps, this coverage ensures that you’re financially protected against the cost of repairing or replacing damaged goods.
Lost goods
In the event of lost or missing packages during transit, this insurance offers coverage. It helps compensate for the value of lost items, ensuring that you’re not held solely responsible for their replacement.
Third-party claims
If a third party, such as a customer or bystander, experiences property damage or injury during your courier operations, this insurance covers the legal expenses and compensation claims associated with such incidents. It safeguards your business from potentially substantial financial liabilities.
Legal expenses
In cases where legal disputes arise, a Carrier Liability Insurance policy covers legal expenses, including attorney fees and court costs. This ensures that you have the necessary support to defend your business in legal proceedings related to cargo damage or third-party claims.
Need to make a claim?
Don’t worry – we’re here to help. Follow these steps to ensure a smooth claims process.
1. Gather information
Collect your essential information, including your policy number, insurer’s name, and agent’s contact. Be ready to describe the incident type, damage or loss, how it occurred, any witness, and any additional documentation or photos if available.
2. File your claim
To file a claim, contact your insurer and provide your policy number. The claims adjuster may request more information or documents, and some insurers offer online claim forms for quick submission.
3. Review and negotiate the claim
Once you file your claim, the insurer will respond within ten business days. If approved, expect a settlement offer that may be lower than anticipated. If denied, they’ll provide a reason, and you can appeal with legal guidance. Keep all related documents for future reference, and if your claim is approved, move forward accordingly.
4. Get the payment
After settling, expect a payment from the insurance company. For inquiries or claim status updates, contact your insurer or broker. In exceptional cases, like catastrophes, the process may extend up to 12 months, but you can still inquire about your claim’s status.
Our Client
Stories
Why GSK Courier Insurance?
Choosing GSK for your Carrier’s Liability Insurance means aligning your courier business with a trusted partner that understands the unique challenges you face. Here’s why GSK stands out as the preferred choice for couriers seeking comprehensive liability coverage:
40 years experience
With over 40 years of experience, we’ve seen it all – and that’s why our customers trust us to provide them with the best insurance solutions for their unique needs.
Tailored Insurance Packages
Don’t settle for a one-size-fits-all insurance plan. Our tailored courier insurance ensures that you get the coverage you need to keep your business running smoothly.
Instant Quotes
Get the coverage you need, fast. With our instant quotes, you can find out just how affordable insurance can be, in just a few clicks.
Australia Wide Cover
From the outback to the coast, our Australia-wide cover means that you’ll always have the peace of mind you need to operate your business with confidence.
Competitive Pricing
Why pay more than you have to for insurance? Our competitive pricing ensures that you get the coverage you need at a price you can afford.
Excellent Customer Service
We believe that great customer service is the foundation of GSK Insurance. That’s why we go above and beyond to provide you with the support and guidance you need to make informed decisions about your insurance coverage.
Frequently Asked Questions
What is Carrier Liability Insurance?
Carrier’s Liability Insurance is a type of insurance that provides coverage for couriers against potential risks and liabilities associated with transporting goods. Couriers need it to safeguard their business from financial losses stemming from cargo damage, lost goods, third-party claims, and legal expenses.
What does Carrier's Liability Insurance typically cover?
Carrier’s Liability Insurance typically covers cargo damage, lost goods, third-party claims for property damage or injuries, and legal expenses incurred during disputes related to courier operations.
There are generally three sections to Carrier Liability Cover:
- Carriers Legal Liability as Principal Carriers which includes cover for Errors and Omissions (delay and mis-delivery when carried under approved consignment note terms and conditions.
- Carriers Legal Liability as a Subcontractor which is a unique offering of Legal Liability for Subcontractors when operating under a Principal’s terms and conditions of carriage.
- Carriers Compensation (All Risks) Cover for all goods in your care custody or control.
What other insurance do I need as a courier?
As a courier, your business faces various risks and liabilities that extend beyond Carrier’s Liability Insurance. To ensure comprehensive protection, consider these additional types of insurance:
- Commercial Motor Vehicle Insurance: provides coverage for your delivery vehicles against accidents, damage, theft, and other unexpected incidents. It’s essential for safeguarding your fleet, whether you have a single vehicle or a larger delivery operation.
- Goods in Transit Insurance: offers direct coverage for the goods you transport. It provides financial protection in case of damage, loss, or theft of the cargo during transit. This insurance is crucial for ensuring the safe and secure delivery of your clients’ goods.
- Products and Public Liability Insurance: designed to protect your business from third-party claims of bodily injury, property damage, or personal injury. It covers legal expenses, settlements, and compensation, providing financial security in case accidents or incidents occur during your courier operations.
Personal Accident and Sickness Insurance: offer income protection if you become sick or injured and cannot work. It provides a financial safety net, covering lost income, medical expenses, and rehabilitation costs.
Is Carrier's Liability Insurance mandatory for courier businesses?
The requirement for Carrier’s Liability Insurance may vary by region and local regulations. In some cases, it may be mandatory, while in others, it is advisable due to the inherent risks in the courier industry.
How is the coverage amount determined for Carrier's Liability Insurance?
The coverage amount is typically determined based on factors like the type of cargo, cargo value, the courier’s delivery routes, and the insurer’s guidelines. Couriers should evaluate their cargo and business needs to select an appropriate coverage level.
What types of cargo are typically covered by Carrier's Liability Insurance?
Carrier’s Liability Insurance can cover various types of cargo, including parcels, packages, goods, and merchandise, depending on the policy and the courier’s specific requirements.
Are there any exclusions or limitations to Carrier's Liability Insurance?
Carrier’s Liability Insurance may have exclusions or limitations, such as coverage caps for specific cargo types or situations. Review your policy to understand these restrictions.
What factors can impact the cost of Carriers Insurance premiums?
Premium rates can be influenced by factors like cargo value, coverage limits, the courier’s safety record, delivery routes, and local insurance market conditions.
Can Carrier's Liability Insurance also cover liability claims from third parties injured during deliveries?
Yes, Carrier’s Liability Insurance can extend to cover liability claims resulting from injuries to third parties during courier operations, providing financial protection for such incidents.
Download our Product Disclosure Statements
Commercial Motor Vehicle Insurance by GSK Insurance
For more information about commercial motor vehicle insurance, contact GSK Insurance Brokers today.
Courier Hotline: 1300 220 212
Courier Email: courier@gskinsurance.com.au
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